Your Grana Box

Duties & Taxes

Do I have to pay duties & taxes on my order?

Our parcels are sent from our Hong Kong warehouse. Any customs or import duties are charged once the parcel reaches its destination country. You may be charged for handling fees and taxes as your order passes through customs. These charges must be paid by the recipient of the parcel.

Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting. Grana is not responsible for any customs and import duty charges.

For more details, visit our shipping page.

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Duties & Tax

We want to make concerns about duties and taxes a thing of the past and we’re working to make this a reality. In the meantime, kindly refer to the table below which outlines the various thresholds in different countries.

There are no taxes or duties to pay for orders to the following locations within the specific order value:

  • Australia - Orders below AU$1000
  • Europe- Orders below €22
  • Hong Kong - Any order value
  • Macau - Any order value
  • Malaysia - Orders below MYR$500
  • Singapore - Orders below SG$600
  • United Arab Emirates - Orders below AED$1000
  • United States of America - Orders below US$800

If your location is not listed above, you will need to settle any duty and tax that are incurred in your region.