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Duties & Taxes

Do I have to pay duties & taxes on my order?

Our parcels are sent from our Hong Kong warehouse. Any customs or import duties are charged once the parcel reaches its destination country. You may be charged for handling fees and taxes as your order passes through customs. These charges must be paid by the recipient of the parcel.

Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting. Grana is not responsible for any customs and import duty charges.

For more details, visit our shipping page.

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Hong Kong

Mon - Fri
10am - 6pm
(except public holidays)

Not only can you see the whole Grana team working in real time. But since we do everything under one roof,
if you stop by our headquarters you can also leave with your purchase in hand. We’d love to have you.

Wch Secondary 1440X810