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Duties & Taxes

Do I have to pay duties & taxes on my order?

Our parcels are sent from our Hong Kong warehouse. Any customs or import duties are charged once the parcel reaches its destination country. You may be charged for handling fees and taxes as your order passes through customs. These charges must be paid by the recipient of the parcel.

Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting. Grana is not responsible for any customs and import duty charges.

For more details, visit our shipping page.

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referral program

US$20 for you.
10% off for a friend.

Get Started

Please note that you can only refer Grana to people who are new customers.
Each referral is manually checked and approved by our cheetahs -
for more details, please check the referral FAQs.

Invite a friend and when they make a purchase, they get 10% off their first purchase and you get
US$20 in credit once their purchase is complete. You’ve just made money out of thin air - easy as that.

  • Hand holding a link
  • Hand giving money
  • Hand placing coin in piggy bank
  • You share a link to
    your friends

  • Your friend makes a purchase and
    gets 10% off their first purchase

  • You get US$20 store credit.
    You’re officially rich.

Please note that you can only refer Grana to people who are new customers.
Each referral is manually checked and approved by our cheetahs -
for more details, please check the referral FAQs.