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Duties & Taxes

Do I have to pay duties & taxes on my order?

Our parcels are sent from our Hong Kong warehouse. Any customs or import duties are charged once the parcel reaches its destination country. You may be charged for handling fees and taxes as your order passes through customs. These charges must be paid by the recipient of the parcel.

Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting. Grana is not responsible for any customs and import duty charges.

For more details, visit our shipping page.

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paul
donnelly

Executive Chef at Chinese Tuxedo

Being a chef can be a challenging career path. I sneak out of the kitchen to pop up to the dining room during service when it’s very busy just to look at our customers’ faces. To see that they’re enjoying what they’re eating - that makes me genuinely happy.

One of my chef friends and mentors once told me that it’s important to take your time because education is everything. If you try to skyrocket to the top too quickly, you’ll miss those vital years of education. Listen, be patient, learn and put your emotions and your skills onto a plate.

grana is...

Quality, comfort and value.

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Listen, be patient, learn and put your emotions and your skills onto a plate.
 

paul donnelly

@pdonnelly1
@chinesetuxedo

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Shop the look

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