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Duties & Taxes

Do I have to pay duties & taxes on my order?

Our parcels are sent from our Hong Kong warehouse. Any customs or import duties are charged once the parcel reaches its destination country. You may be charged for handling fees and taxes as your order passes through customs. These charges must be paid by the recipient of the parcel.

Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting. Grana is not responsible for any customs and import duty charges.

For more details, visit our shipping page.

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How is the eco-friendly fibre
tencel™ made?

Eco Set

TENCEL™ is made entirely of wood pulp, and most commonly with Eucalyptus trees which grow quickly without irrigation, chemical pesticides or fertilisers.

What’s more amazing is that TENCEL™ is produced in a closed loop system, where virtually all the chemicals are captured and reused rather than emitted into the environment as pollutants - round and round, again.

TENCEL™ is not only colour-fast and wrinkle resistant, but it is also incredibly absorbent. Basically the perfect fabric to move and live in, day in day out.

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