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Duties & Taxes

Do I have to pay duties & taxes on my order?

Our parcels are sent from our Hong Kong warehouse. Any customs or import duties are charged once the parcel reaches its destination country. You may be charged for handling fees and taxes as your order passes through customs. These charges must be paid by the recipient of the parcel.

Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting. Grana is not responsible for any customs and import duty charges.

For more details, visit our shipping page.

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Behind the scenes with #granafriend, Ellen

This is Ellen.

We’ve been friends since 2013, just before Grana began. In fact, she still remembers our first silk product and its exact production date. Who knew?

Ellen Huzhou China 115 Mobile

Our first silk supplier Ellen admiring her work on the vintage indigo grana silk collection.

"Grana really is a special one for me. Like a child, I watched her grow up."

Ellen has lived in the Eastern China city Huzhou for 19 years since she began university and where she’s met her now-husband. Almost as soon as she graduated, she landed herself a job in the textiles industry at our key silk supplier, Huzhou WB Factory. It’s been 15 years and counting in the lakeside town of two million.

Ellen Huzhou China 112 Mobile
Ellen Huzhou China 167 Mobile

In Huzhou, China, a 2,300 year old city known as The City of Silk and as a land of rice and fish.

A big perk to this particular factory is that it’s known for hiring locally, and Ellen is a great example. Born in Wuyi, a small city of Zhejiang province which is known for its hot springs, she’s a mere two hours away from the textile city of Huzhou.

Ellen Huzhou China 089 Mobile

The Eastern Rhine River runs through Huzhou making it the perfect city for a postcard.

You can bet she knows this textile-famous city like the back of her hand. “I know every street of this city. [All the] rivers, bridges, old buildings, delicious Huzhou foods such as zhongsi (粽子)” she prides. But when she’s off duty, you expect to find Ellen tending to garden.

Ellen Huzhou China 060 Mobile