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Duties & Taxes

Do I have to pay duties & taxes on my order?

Our parcels are sent from our Hong Kong warehouse. Any customs or import duties are charged once the parcel reaches its destination country. You may be charged for handling fees and taxes as your order passes through customs. These charges must be paid by the recipient of the parcel.

Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting. Grana is not responsible for any customs and import duty charges.

For more details, visit our shipping page.

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Our Culture

The Family

Based in Hong Kong, but we’re from all over the world. From Australia to Korea to the US, this is our family.
Note: we’ve all now grown up, the company is not actually run by a bunch of 5 year olds - well, kind of.

Luke Grana Luke Grana

Luke Grana

CEO & Founder

Pieter Paul Wittgen Pieter Paul Wittgen

Pieter Paul Wittgen

COO & Co-founder

Carolina Arraiza Carolina Arraiza

Carolina Arraiza

Brand Director

Emma Sussex Emma Sussex

Emma Sussex

Legal and Strategy Director

Helen Leung Helen Leung

Helen Leung

Adminstration Manager

Anthony Hill Anthony Hill

Anthony Hill

Head of Design

Natasha Pelling Natasha Pelling

Natasha Pelling

Product Developer

Samantha Reid Samantha Reid

Samantha Reid

Product Designer

Sarah Platts Sarah Platts

Sarah Platts

Contour Designer

Yoonji Roh Yoonji Roh

Yoonji Roh

Growth Hacker

Suhani Jain Suhani Jain

Suhani Jain

Social & Content Director

Leysha Savoy Leysha Savoy

Leysha Savoy

Content Producer

Amanda Do Amanda Do

Amanda Do

PR Manager

Dave Reid Dave Reid

Dave Reid

Art Director

Labrini Kianidis Labrini Kianidis

Labrini Kianidis

Creative Producer

Benjamin Law Benjamin Law

Benjamin Law

Graphic Designer

Azhar Mohamed Azhar Mohamed

Azhar Mohamed

Digital Graphic Designer

Daniel Tse Daniel Tse

Daniel Tse

Head of Technology

Adam Gee Adam Gee

Adam Gee

Front-end Developer

Wilson Chung Wilson Chung

Wilson Chung

Web Developer

Mark Tse Mark Tse

Mark Tse

QA Engineer

Pierre Guillon Pierre Guillon

Pierre Guillon

Assistant Manager of Customer Service Cheetah

Iris Pham Iris Pham

Iris Pham

Customer Service Cheetah

Marco Ip Marco Ip

Marco Ip

Customer Service Cheetah

Aum Aum


Customer Service Cheetah

Chris Chris


Customer Service Cheetah

Julian Julian


Customer Service Cheetah

Salina Yeung Salina Yeung

Salina Yeung

Global TFR's and Events Director

Karson Yau Karson Yau

Karson Yau

Store Manager

Jennifer Ankarsten Jennifer Ankarsten

Jennifer Ankarsten

Store Manager

Olivia Ho Olivia Ho

Olivia Ho

Pop Up Cheetah

Shelley Leung Shelley Leung

Shelley Leung

Pop Up Cheetah

Therina Lam Therina Lam

Therina Lam

Pop Up Cheetah

Sam Wong Sam Wong

Sam Wong

Pop Up Cheetah

Cheryl Yung Cheryl Yung

Cheryl Yung

Pop Up Cheetah

Stephane Phaseuth Stephane Phaseuth

Stephane Phaseuth

Assistant Manager Pop Up

  • Grana team photo
  • Grana warehouse product board
  • Employee getting shirt from warehouse
  • Photo of co-founders
  • Grana group photo of team packing orders
  • Grana group photo


Our aim is to change the game and we’re looking for new team members who want to do the same.

Up for it? Check out our our open positions below.