Our parcels are sent from our Hong Kong warehouse.
Any customs or import duties are charged once the
parcel reaches its destination country. You may be
charged for handling fees and taxes as your order
passes through customs. These charges must be paid
by the recipient of the parcel.
Unfortunately, we have no control over these
charges, and cannot tell you what the cost would be,
as customs policies and import duties vary widely
from country to country.
It might be a good idea to contact your local customs
office for current charges before you order, so you
are not surprised by charges you were not expecting.
Grana is not responsible for any customs and import
duty charges.
We want to make concerns about duties and taxes a thing of the past and we’ve worked hard to make this a reality. For the most part, duties and taxes are accommodated in the cost of your order.
US and Singapore - we cover all customs and import duties for orders valued at up to US$800/SG$400. You will be responsible for any customs and import duties for orders over US$800/SG$400.
The following countries will need to settle duties and taxes as per the individual customs regulations:
